Help Center: Accounts

We’ve improved the sign-in process for our website. Before you can sign in to kcm.org you’ll need to re-register. We know that changing things can be a hassle, so we’ve tried to make this a simple change.

Check your spam and/or junk email folders for our email. Still not there?

1. Visit kcm.org and click “Sign In.”
2. Enter the email address and password and click submit.

You will see a message prompt, with a link to resend the verification email.

Clear your browser’s cache and cookies. Your internet browser’s ‘Help’ menu will have instructions for how to clear the cache and cookies.

If you need more help, we have staff here for you! Submit a customer service request online or call us at 1-800-600-7395.

No problem! Go to the Password Reset Page:

It’s easy! When you’re on kcm.org, click “Register” on the top right-hand side of the page. You can register two ways:

You can get a free email address at many sites. Some popular email providers are:

1. Gmail
2. Hotmail
3. Yahoo! Mail
4. Outlook.com

After your email is set up, you can click ‘Register’ at the top-right of the site to get started.

If you choose to close your account, you’ll no longer be able to access your account details, previous purchases or giving records online. Additionally you’ll lose the content you’ve created within our community. If you want to access this again, you’ll need to re-register.

We have staff available to assist you. Submit a customer service request online or call us at 1-800-600-7395.

If you choose to close your community account/profile, you’ll no longer be able to access your community profile or the content you’ve created within the community. If you want to be part of the community at a later date, you’ll need to re-register.

Please send an email to community@kcm.org letting us know that you’d like to close your community account/profile. Our community manager will contact you.

We’ve updated and upgraded our systems. At this time we are requiring everyone to register. To get started, click ‘Register’ from the top right-hand side of kcm.org.